Returns & Exchanges

At Bob's Big Boy Burbank, we want you to love your classic diner-inspired apparel. If your purchase doesn't fit perfectly or meet your expectations, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Pack Your Items

Securely place the unworn, unwashed items with original tags attached back into their original packaging or a sturdy shipping box.

3

Ship It Back

Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return at our Burbank facility, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing